Articles Tagged “Christopher-Ahoy”

  • Hot Off The Press: Customer-Driven Operations Management

    Hot Off The Press: Customer-Driven Operations Management

    by admin on Mar 12, 2009 | No Comments

    In the book, Ahoy explains how to combine Six Sigma, Baldrige, Balanced Scorecard, and other popular management tools into a fully integrated system that will increase productivity and profits, making it possible to deliver products and services better, cheaper, and faster.

    Posted in Professional Development

  • Satellite

    Beyond Facility Management: Taking The Satellite View

    by TFM Editor on Mar 26, 2003 | No Comments

    Taking the satellite view with a customer service attitude can make a big difference.

    Posted in Bonus Features, Facility Management, Magazine, Professional Development, Special Reports, Topics